Is retail going to the dogs?

Retailers across the nation are being forced to take a closer look at pet policies. Generally speaking, local ordinances prevent customers from bringing dogs into establishments that sell food or drink. But even that is changing. In Florida and Chicago, new regulations permit dogs in outdoor areas of restaurants.

That is, of course, if the restaurants and stores allow them in. Only service animals are required by law to be admitted without question. Otherwise, the decision rests in the hands of business owners. Many of whom are laying out the welcome mat.

Retailers in Country Club Plaza, an upscale shopping center in Kansas City, Mo., are more than happy to accommodate dogs. According to a report in the Kansas City Star, one store even has a granite-based water bowl with a spigot for fresh water.

And, if Internet bulletin boards are any indication, etiquette regarding canine shopping companions is shifting. In some online forums, dog owners said they simply assume dogs are welcome unless there is a sign prohibiting them or an employee says pets aren’t allowed.

In the August issue of Garden Center Magazine I’ll take a closer look at how garden centers are grappling with this issue. In the meantime, I’d like to hear how you’re dealing with canine guests. Are more customers bringing dogs to shop? Are you letting them in or keeping them out?

-- Sarah